The full picture of your pay, from the moment it moves to the moment it lands, and everything your earnings statement is telling you.
Your pay follows the same rhythm every cycle, no matter who you're servicing or what stage you're in.
Prepare
Your earnings statement comes together, built from the totals Arise reports for the period.
Process
Your earnings statement is finalized and your direct deposit is set up, both the same day.
Cha-ching!
Your payout lands in your account within 1 to 3 business days, depending on your bank and whether the window crosses a weekend or holiday.
Every line on your earnings statement tells you something. Here's what each one means, in the order you'll usually see them.
1
Certification Pay
The earliest pay you'll see, covering your certification period before you move into active servicing.
2
Servicing Pay
Once you're certified and actively servicing, this becomes your primary earnings line, based on your hours and rate.
3
Platform Usage Fee
Arise deducts 5% from your gross earnings. If you're only certifying, it comes off your certification gross. If you're only servicing, it comes off your servicing gross. If you're doing both in the same period, it comes off the combined total.
4
Support Provision
Also labeled Technical Provision, if applicable to your account.
5
Sales Incentives
Shown if the client you're servicing offers them.
6
Referral Incentive
Shown if you've referred someone who completes 60 hours of servicing.
7
Administrative Support Fee
A standard part of the fee structure, covered in more depth in Understanding Your Pay and Your Costs.
8
Net Pay
The final number, this is what actually lands in your account.
A Quick Reminder
It's worth reviewing your statement shortly after you receive it, so you're confident everything on it is accurate.
💵
Clarity is the standard here.
Knowing exactly what you're earning and why is part of being treated like a true partner, not just a number on a spreadsheet.